Submit your application by email

How the application is reviewed

Submission requirements

Required documents for all applicants

Category requirements

Click a category name below to jump directly to the required document list.

Patient Experience

Please provide documents that clearly explain how patients are informed, supported and followed up throughout their journey.

Required documents

• Full patient journey description
• Communication workflow before treatment
• Complaint handling system
• Patient support structure
• Post-treatment follow-up communication process

International Patient Care

Please provide documents showing how international patients are managed before, during and after treatment.

Required documents

• International patient workflow
• Transfer and logistics coordination process
• Accommodation arrangements or support details
• Language support information
• Remote consultation process
• Post-treatment follow-up system

Clinical Excellence

Please submit materials that demonstrate advanced clinical capability and treatment quality.

Required documents

• Short CVs of key dentists or specialists
• Advanced treatment descriptions
• Complex case examples
• Clinical protocols overview

Treatment Safety & Clinical Governance

Please provide safety and governance documents that show how risks are controlled and monitored.

Required documents

• Sterilisation protocols
• Infection control procedures
• Complication management plan
• Clinical safety documentation

Advanced Medical Technology

Please provide documents that show how medical technology is used in your diagnostic and treatment process.

Required documents

• Equipment list
• Imaging systems used (CBCT, scanners, etc.)
• Digital workflow explanation
• How technology is used in treatment delivery

Aesthetic Medicine Excellence

Please provide documents that demonstrate planning quality, aesthetic consistency and patient-facing results.

Required documents

• Before and after case examples
• Smile design or planning explanation
• Aesthetic treatment workflows
• Patient satisfaction indicators

Dental Implantology

Please provide implantology-specific materials that explain your workflow, brands and case planning process.

Required documents

• Implant procedure descriptions
• All-on-4 / All-on-6 workflow explanation
• Implant brands used
• Case examples
• Prosthetic workflow
• Treatment planning approach

Clinical Transparency & Ethics

Please provide patient-facing documents that demonstrate clear and responsible communication.

Required documents

• Pricing transparency examples
• Treatment explanation documents
• Patient consent forms
• Communication samples

Innovation in Patient Care

Please provide documents showing how innovation improves patient care delivery or communication.

Required documents

• Description of innovative practices
• Digital consultation tools used
• Remote care systems
• Workflow improvements

Consistent Healthcare Quality

Please provide documents or links that support long-term quality stability and operational consistency.

Required documents

• Review data or review platform links
• Evidence of treatment consistency
• Operational structure overview
• Quality control processes

Language & translation

• Documents may be submitted in any language
• Non-English files may be translated internally where necessary
• Translation errors are not the responsibility of the organisation

Important notes

• Submission does not guarantee recognition
• Incomplete applications may not be evaluated
• Additional documents may be requested during review
• Maximum 2 awards may be allocated to one institution

Submit your application

Send your PDF files to the address above and clearly state the category you are applying for.